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Reviews of recent stays |
Comment on the hotel |
The reservation service |
Gary Bettini
2010-06-01 |
Samui Laguna Resort, Lamai Beach
Great place and location. Staff very helpful and friendly. Very good value for money with a good selection for breakfast to start the day.
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easy, efficient,informative and hassel free
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Neville Brown
2010-06-01 |
Samui Laguna Resort, Lamai Beach
Excellent accommodation for price range. Friendly staff, top position in Lamai and great food in restaurant.
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Excellent service, very prompt.
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Bengt Ivar Kron
2010-03-20 |
Samui Laguna Resort, Lamai Beach
Nice hotel near beach.Friendly and polite staff.
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Perfect!
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Sergey
2010-02-18 |
Samui Laguna Resort, Lamai Beach
Отель для тихого и спокойного проживания. Удобное расположение: две минуты ходьбы до моря и пять минут до всех вечерних и ночных развлечений. Вблизи много магазинов, массажных салонов и ресторанов.
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Отлично.
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Chan Wai Kar
2009-12-20 |
Samui Laguna Resort, Lamai Beach
Everything in the hotel is well done,but for the water supply,need some improvement. But overall is really well done...
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Is very helpful and the photo shown is like what we have in the hotel...
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James L Hartman
2009-03-20 |
Samui Laguna Resort, Lamai Beach
A nice place with a good location. However, I wish someone had told me there was construction going on in the office and hotel area before I booked. Staff was very nice and made an effort to meet all my needs. I would go back but only if the construction is finished..
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Tony Holding
2009-01-06 |
Samui Laguna Resort, Lamai Beach
If your looking for an picture perfect bungalow then DO NOT USE THIS HOTEL. The brochure and website photographs are very misleading. the beach is dirty and not cleaned. the swimming pool isn t cleaned ( ever). The rooms are very basic and run down with rotten doors and balcony s. The staff are very nice and helpful and this this the only plus merit for this over priced Hotel. Better value is found elsewhere and indeed Koh samui in general is lacking charm,beauty and any typical Thai lifestyle. Koh Tao is the best place to visit by far.
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Efficent and very aware but not that helpful when i voiced a concern about price rises.
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Roxanne Beaubien
2009-01-04 |
Samui Laguna Resort, Lamai Beach
Mixed reviews on this resort but I do use the word resort loosely! When we arrived we were shown to the bungalow which is what we booked with a view of a lagoon, which would have been fine if it were not for the construction crew set up 10 feet from our deck. At least they didn t start with the power saw until later in the morning!
There were no towels, no hot water and various other things when we checked in that were fixed soon. Just don t expect much - I put in some laundry and it took more than a day and a half, but I did get a bonus of some men s underwear and towels which were not mine. Also, we book airport transfer for 10 am which magically changed to 9am which no one bothered to tell us about...
There is one desk clerk who speaks and understands English and really the only one who was helpful -- he was great! We got to the point that we waited until he was on shift in the afternoon before asking about anything!
I understand cost is higher during the peak season but it was still way over priced for any season.....The restaurant service was good, the food okay....and, as an added bonus, a desk clerk stopped our van on the way to the airport to collect payment for the motorbikes we had rented and PAID for five days earlier!
During regular pricing season, this would meet expectations but a tip - get a receipt marked paid for everything that you pay the desk for!
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Booking was easy, easy, easy....
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Garnes Irene
2008-07-19 |
Samui Laguna Resort, Lamai Beach
Good hotel. Helpful & friendly staff. Very good breakfast included. Good location in Lamai.
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Vert efficient
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Rolf Herrmann
2008-07-07 until 2008-07-19 |
Samui Laguna Resort, Lamai Beach
Wir verbrachten 12 Tage im Resort und wir können es ohne Einschränkung empfehlen. Die gesamte Anlage und der Bungalow waren sehr sauber, Bettzeug und Handtücher wurden täglich gewechselt. Das Frühstück war landestypisch, frisch und umfangreich. Standliegen und Sonnenschirme waren immer in ausreichender Zahl vorhanden.
Das Personal war sehr aufmerksam und freundlich. Kleinere Probleme (fehlendes Handtuch, defekte Glühbirne) wurden im Handumdrehen gelöst.
Der Strandabschnitt, an dem das Resort liegt, ist mit der beste in Lamai, keine Steine und kaum Algen im Wasser.
Wir würden das Samui Laguna jederzeit wieder buchen.
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Die Buchung über Internet funktionierte absolut reibungslos. Alle Transaktionen wurden umgehend per E-Mail bestätigt.
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